SinaLite USA

I order day 05/08 Almost one month to get my shirt( No yet delivery) if I order from China or India they deliver in one week! Superbad

I understand that we are in an unusual time but the fact that I have sat on the phone while it rang for over an hour trying to get ahold of customer service during business hours is very frustrating. On top of that, I have submitted tickets to support with not even a confirmation that the ticket was received. I have an order that supposedly shipped out and is very overdue at this point but UPS claims they never received the package and to contact the sender. Now I’m on the verge of losing hundreds of dollars in business because I can’t get ahold of anyone and I have no answers for my very frustrated customer.

We ordered a single one-sided 4mm coroplast sign on a rush charge with rush shipping and received the product a day late and late in that day to boot. My customer was very disappointed due to her mothers 80th Birthday was all but over at that point. When I called to speak to someone about the tardiness of the sign I was assured that the rush charges would be refunded. Really? I gain a bad review from a disappointed customer and I get like $1.70 back. That is not what I would expect from SinaLite. Not even in these difficult times. I understand that there may be issues with workforce and all but this was one, one sided sign. The simplest jobs should be first priority in any case and especially in difficult times. I will rethink my options!

very bad quality the sponge was falling of shield. My customers did not like quality.

Took the longest time to get printed and even longer to receive. Shipping prices are stupidly expensive. Never again