Had To Tell The Father Of A Deceased Son His Memorial Items would not Be Here
I purchased some shirts with plenty of time for my customers "memorial" benefit 2-5 days. on the 8th business day i call and get told they havent even been started, they rushed the order but did not ship in time and now its tuesday and i still have not received the order , making me look like a total asshat fot an order you guys screwed the pooch on. i havent received a refund yet as i was told. shitty thing to have to tell the customer of a deceased son. I ordered on 1/27 with a 2-5 day turnaround and its now the 15th and haven received my order .... The only thing i could say is that the gentleman that answers the phone is great did all he could,