For some reason my file
For some reason my file was automatically resized, so when I received the proof I marked it as unapproved. The production/graphic design department contacted me for replacement files (very nice of them to do), and I informed them that the file should have the logo/artwork large and centered. It did not print centered and the logo is way too close to the bottom of the card. Please look at my original artwork, you will see that the print does not look at all close to it. I understand these things happen from time to time, and I don't like to place the blame, but I would really appreciate your assistance as that is not what we ordered. These notecards are for our chamber of commerce, and we had to bid competitively for this project, I can't give them the notecards with these mistakes. We cannot use them and will need to throw them away or ship them back to you. Please reprint using the original artwork, centered and similar size/aspect ratio. If it is not possible to receive a reprint, we would like a full refund. Please let us know if there is anything else you require to correct this matter. Time is of the essence and we appreciate your time in advance. Thank you!