SinaLite USA

SinaLite USA

4
Based on 1523 reviews
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JENNIFER W.

For some reason my file

For some reason my file was automatically resized, so when I received the proof I marked it as unapproved. The production/graphic design department contacted me for replacement files (very nice of them to do), and I informed them that the file should have the logo/artwork large and centered. It did not print centered and the logo is way too close to the bottom of the card. Please look at my original artwork, you will see that the print does not look at all close to it. I understand these things happen from time to time, and I don't like to place the blame, but I would really appreciate your assistance as that is not what we ordered. These notecards are for our chamber of commerce, and we had to bid competitively for this project, I can't give them the notecards with these mistakes. We cannot use them and will need to throw them away or ship them back to you. Please reprint using the original artwork, centered and similar size/aspect ratio. If it is not possible to receive a reprint, we would like a full refund. Please let us know if there is anything else you require to correct this matter. Time is of the essence and we appreciate your time in advance. Thank you!
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Damon T.

The delivery is very slow

The delivery is very slow on the two orders that I purchased so far my clients are not happy
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Carroll B.

Went from bad to worse

I got one sweatshirt and was so pumped I never noticed the sun fading. OR you use DTG and burned the shirt! I just realized it. The two i just got are both on black hoodies, one for my son and one for me. The whites are transparent, muddy looking. Not a good look.
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Christiaan B.

Beware! We will leave more

Beware! We will leave more reviews in the next few days as well as BBB
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Joe M.

My client just brought in

My client just brought in their entire calendar order, and the majority of the calendars had someone else's beauty product catalog on the interior rather than her actual calendar files that were approved properly in the proofing process. She's already shipped out over 60 incorrect calendars, not knowing until now, because the first 10 or so were correct...and the rest weren't, much to her, and our surprise. Requested an immediate reprint because these are rush holiday orders. Have not received a reply.
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