Bad, very bad.
I've been in lots of times before, I know how it's supposed to work. This was my first revist on an area previously done about 1 year ago. Seemed like the person doing the Lazer on my neck was being trained, nothing wrong with that, people have to learn somehow. But the settings weren't high enough and it was a very patch job at that. I voiced that I wasn't feeling anything and the trainer came up with some hollow justification and nothing was done by the trainer to correct a very patchy job. It was basically a non visit in my mind, I'm sure it will have zero effect on the area. Funny how my monthly payment still gets charged tho. One more visit like that and I will cancel my membership.