www.simplicitylaser.com

I spent 30-min on the phone with CS trying to set an appointment and never did succeed. I asked for a refund to my online package purchase (since I couldn’t even get an appt made), and was told they would refund my purchase which they NEVER DID. Horrible business model, I might as well burned my money.

deceving marketing emails and rude customer service rep

Misleading pricing

Bait and switch. Offering something at one price and then turning around and trying to charge a lot more. Criminal!

I paid online for my husband and I. I was contacted by a representative that tried to schedule me over text. I thought I had an appointment but found that it was given to someone else. So I tried again and again my appointment was given to another. I am finally scheduled so hopefully this works this time