www.simplicitylaser.com

CSA was not very friendly or welcoming, she was short about giving information, she seemed rushed to finish call.

Paige was always nice but my last visit with her didn’t work at all on my lip. Jenny at your corporate office needs a lesson in customer service & kindness.

It was a Little odd that I purchased something and then it didn’t take me directly to scheduling an appointment… don’t like the phone call aspect. The forms to fill out were too redundant… why do I have to put my birth date 12 times…

I really have no complaints about the treatment or ease of use. Everyone was really nice and explained things well. I really love Simplicity and the results from laser treatment. I just think the way they have their pricing on the website is a bit miss leading. The amazing prices and deals are only for first time laser clients. Which sucks because I didn't use them from the beginning. (I jumped right in to paying for a membership before it got too expensive to do so) I don't even get one package at great prices. It was a big disappointment.

It's a decent facility and experience, but there's a double standard about time. I've some times waited for up to 30 mins despite reaching on time for my appointment. But one time that I was late due to some road work going on on my route, they told me that I was late and they might not be able to treat all the areas. There's also a lot of upselling happening during the treatment about buying monthly subscription. It's annoying but not a deal breaker.