www.safetyxpress.com.au/

Mirror is fine but the mounting brackets are way to small and are useless, I rang to discuss replacing them but no one has bothered to call me back

Order still hasn't arrived.

You are usually good to work with but totally stuffed this order. The nosing strips aren't properly documented on the website which meant the order and pricing were off but I had to call to find that out and need to be charged more. Then they were "stuck in manufacturing" when actually didn't have stock and I wasn't advised for over a week until I called and chased it. That had to be refunded, then I couldn't be assured about when the safety tape could be sent out and for some reason it took 3 days just to wrap a box in the warehouse and send it out to me after al the other stuff ups. In the background I had the Strata client getting annoyed with me. I could have bought all these products from Bunnings as soon as I wanted them. So why would I use your company again? I do hope you fix your "stuck in manufacturing" problem someone needs the daily task of watching when something falls in that bucket and sorting it out, you clearly have a blindspot. All the best

I purchased a ground mount and did not receive the 2 wedge keys that were included. I contacted safety express to get some wedge keys as I cannot use the ground mount without them. Still have had no response.

Product dispatch info didn't come so emailed to cancel got a response from you guys then wrote back to confirm the cancellation multiple times to no response. Then 2 weeks later the product turned up.