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The delivery experience was not accommodating to me at all. They assigned me a delivery date that I had to be available for. Then the actual delivery was late and occurred at 10pm. An unacceptable hour

The return process was difficult and expensive. Not worth it to me.

Disappointed you would not pay for return.

I love your products and the website is great- but I’ve never received this particular product….

The order took almost a month to arrive. Both lamps were not put together well, and they lean. The lean is very pronounced and obvious to the eye. They are both offset on the base, and the blue swishes are not the same. One looks like it faded. I reached out to customer service twice to resolve this issue, with no reply. Very disappointing because I really like your products.