safavieh-home.myshopify.com

I contacted support and they said that I got what I paid for. That the specs (not photos) clearly showed black spots on the item.

The return of the rug experience was a nightmare.

Description says “Marble top. ” Reality is a slab of particle board covered with contact paper printed to look like marble. Return process is slow and onerous

No response after contacting them many times regarding a damaged painting.

Safavieh sent me three chairs that can't even be assembled because they are so poorly fabricated the screw holes don't connect. Infuriating and they are dodging my return requests. There intent is to make returning as difficult as possible so you give up and eat the expense! I would never buy furniture from them again and recommend you also avoid!!!