rugbybricks.com

We have not received our order and we have been waiting for a month now

Still haven’t received my parcel

No llego la compra aun

I have already sent 2-3 emails to your CONTACT because my order still has NOT ARRIVED. And they replied that I should ASK ARGENTINE MAIL. . . When I made the purchase, I paid everything (including shipping) and since November 26, it shows that it is IN ARGENTINA CUSTOMS and it hasn't moved since. Please, I need YOU TO HANDLE THE COMPLAINT AND MAKE SURE IT ARRIVES. Here are all the details: - Cecilia Sleiman - Santiago 198, 4th Floor A - San Miguel de Tucumán / ARGENTINA - Order: #59205 - Purchase/Order Date: November 15, 2025 - AUSTRALIA POST CH168008699AU - Purchased: RB Vortex Mid Cut Kicking Tee, Snow White Thank you very much

Firstly I had to chase you after about a week when i had had no correspondence on when my item would be shipped. At that point i was told there was a problem with the UK warehouse and therefore you had taken the decision to ship the item from NZ. It took a very long time for you to arrange the international shipping. When the item arrived in the UK, Royal Mail said there was a problem with the label (the address Ibhad given you was correct so I can only assume you had made an error with the packaging) and the item was being returned to NZ. You would not refund my item until the item had been returned to sender . . . and I had to chase several times to get my money back. A terrible overall experience