Pro-Tec

Can’t find a phone number for the company and I sent an email letting them know that I never received my order. All I got was an email stating the order number and that it’s on its way. Haven’t heard from anyone. Maybe another email will get their attention and I can’t get my money refunded. Bummed because I’d had a helmet from them when I was younger and loved it.

Frustrating. Got a helmet that's unfortunately too loose for my head and will get stuck with it. Nobody responds at my e-mails tentatives. Impossible. Everyday trying and i gave up. No more purchasing again from this company. No respect with the customers. I’ve been using this helmet since 1977, never moe again…

Need to switch sizes. Emailed number of times and tried to call so I could get return number. Didn’t get any reply and have had a terrible frustrating experience.

No communication

Upon ordering I received notices that the company was having issues with warehouse, delivery etc and I never received the item ordered. I did not receive any notice that the item had been shipped and yet my credit card was charged. Email correspondence was poor: they dropped conversation and then did not follow up with me. There is no phone number to reach them direct. I requested inquiry through American Express where the charge was made and Am Ex did not have success reaching them. I WOULD NOT recommend making an order with this company, and would still appreciate if if Pro- Tec would reach me to reimburse or send the original order I made