Good banner, failed delivery
The banner arrived after the event.
Printleaf refunded me for the banner and shipping, as they should.
The banner was time-sensitive, and can not be used in the future. There was no issue with the quality.
What went wrong:
1) my address was incomplete on the fedex package
2) I wasn’t supplied with a tracking number,
3) Printleaf was completely unreachable on a Saturday, even though I spoke with their concierge on the phone, and I reached out by email.
So, make sure you have tracking numbers, enough time, and know if things go south on a Saturday, you’re on your own.