Great product, disappointed in customer service
Let me start this out by saying I am SO happy with this product. As a sex therapist who is passionate about supporting women in their sexual liberation and normalizing the use of lubrication, I am tickled pink to find a product that stands up to what it claims to do!
Where I was a bit disheartened is that I reached out to customer service roughly 3+ weeks ago to ask about the long-term possibility of international shipping to Canada, and have yet to receive any response. I am fortunate enough to live close to the boarder and could pop over to pick up my shipment, but would love to see this product more accessible to individuals outside of the US….or at the very minimum receive communication back from the company when asking such a question question.
Again, I am SO thankful that this quality product exists and will continue to use and recommend, however hope that going forward better customer service practices come into play!