lampsfair.myshopify.com

This company was horrible to deal with a dissatisfied customer! Return process took a week

there is very little speed difference between 1 and 6. And 6 is not going very fast which presents an issue with downward air flow. I live in Florida and would not recommend these fans for outside. There is so many cheap advertising gimmicks to sell chap products and should have known based on price that it was too good to be true.

You did not fulfill my order as originally ordered. Then days after your delivery range I emailed to ask where my fan was you stated that it would be almost a month before it would be shipped. When I was asked if I would accept the next size smaller fan due to the lead time I accepted the change due to needing it for an install. You offered a refund for the difference of the original order and the fan I accepted. Then, the next day after the order was switched I see online that you now magically have the fan I requested originally in stock and ready for shipment. That refund has still not been credited back to my credit card many days after the change was processed. Then, the day after you convinced me to switch orders the fan I accepted is even discounted less than you allowed credit for. Thank goodness the fan works. I'm REALLY NOT HAPPY with how I have been and still being treated.

I have ordered from you a twice now. I said I would not order from you again when the down rods I ordered were lost in our mail room for nearly a month. For a reason you could not explain to me you used a fictional last name of “Null” on my first order. You folks literally put me through hell. You wrote an apology email and of course went crazy when I submitted a one star review. I assumed you would fix your system. So I needed one more 100” fan to finish a rather large project and I wanted them to all match so I ordered again, three months after the first nightmare. Guess what, the download was late again and once again “Null” was used instead of my last name. Pathetic systems I all I can say! The product is good but FIX YOUR PROBLEM! You have graduated to two stars even though you deserve only one. Oh, by the way trying to bribe people like me with $10. 00 to change my prior review is unethical. So I will say it again, FIX YOUR SYSTEM!

Customer Service is poor. Nobody would return my phone calls. The 45 degree pitch ceiling fan mounts that we ordered took 3 weeks to ship, and they don’t even work, poor design.