lampsfair.myshopify.com

Automated bologna for customer support to get items returned. AI nightmare

I bought three fan's and only two of them worked. The electrician installed the two that worked. You guys wanted me to send you a video of the broken fan, but I would have to get the Electrician back out here and it would cost more than I paid for the broken fan.

Been waiting over a month for my downrod…

I ordered 2 of the 100in fans. Got them in and 1 was missing the some of the screws to install the fan blades. Cant complete installation without them. I called and reported it and the hoops yall make people go through to get parts is ridiculous. I had to take pictures and a video to submit to you of the entire contents of the box (some of which was already installed and wired in) to prove i was missing items (screws) when it was clear the package that holds the screws which was un-opened and supposed to have 15 of, only had 10. It was a clear bag and yall still didnt want to send replacements. After I got a lil unruly because of the crap yall were saying and requiring your 2nd level management decided yall would "send it over to manufacturing for review" and about 2 days later I got an email stating yall have decided to send me the 5 screws that were missing but it would take 2 weeks to receive not over night them to me 2 WEEKS. . . . I just went to home depot and got them off the shelf (pk of 10 for 2. 00) so I could install my fans. Yall are a JOKE and would NEVER recommend anyone to order from you.

I wouldnt purchase this fan. It isnt quiet. Almost sounds like grinding on the inside.