Ostrichpillow Global

Shipping was sloooooooow and the products were baaaaaad

I found neck pillow uncomfortable. Terrible returns process and they refuse to refund the VAT paid with the order - avoid ordering Fri this company unless you are absolutely certain you’re going to want to keep the item

Satisfaction is not a priority, I wasn't happy with my purchase. I fully explained my issues but as the packaging had been discarded, I could not return the item. It wasn't that I had changed my mind, I wanted to return my item because it was uncomfortable and I stopped using it after 30 minutes. Ostrichpillow were not interested in my feedback, just quick to inform me that I couldn't have a refund.

My product is not delivered yet, although ordered before mid december

Fast shipping, a bit pricy but i got it during black friday so it was fair i suppose for a premium product