Ostrichpillow Global

The wrong size was issued in my order. After delivery was shipped I was unhappy that M size was not packed. However reaching out to Customer Service they quickly resolved the matter and apologised offering to send another pair or refund. On a positive note I'm happy with the goods and will enjoy my travels.

Wasn't slow, but the communication, the inaccuracies of delivery address, the impossibility of contacting someone on time. . . A lot of troubles for something so simple. But the packet seems alright, haven't opened it yet.

Considering the price I was expecting something better, the comfort, firmness and light blocking capacity about the nose bridge section we’re all lacking, unfortunately, I’m not one to ask for refunds so please see this as constructive criticism to improve your product - many thanks

To small

It didn't fit me. . . i wanted support for my Head/ neck at the front but it was too loose and my face was inside the pillow so sorry not good for me. . .