Origin Mattress SG

Never get back my refund for my pillow after I returned my pillow before the 30 days free trial

I don’t like the topper at all. Can i get a refund?

The delivery that I mentioned in the earlier review was very very bad.

Buying 4 mattresses and 3 bed frames was super easy but the bed frame delivery was super delayed (even though I had received emails saying my orders were to be delivered on time and as scheduled!!) so we had to with the mattresses on the floor for a week. And even the mattress delivery only happened on time because the transporter was very nice and worked hard to get my order into the delivery schedule. . . . Then the bed frame delivery was super super delayed and I could never talk to a live Origin staff person to find out what was going on. I had no idea when my bed frames were going to be delivered. I called, emailed and wrote to the chatbot on the website but could only get in touch with the transporter / delivery guy via Whatsapp. Luckily he was very helpful and responsive. I will definitely tell all my friends to be careful if they want to order anything from Origin. The post-sales customer service is NON-EXISTENT!!!!

Very poor customer service. Have returned the duvet almost a month back and still awaiting my refund!