Origin Mattress SG

This mattress is too soft for my back. I need a much firmer mattres for my back. I am starting to have a back ache.

The top of the mattress 起毛了

While service in the store was good the actual product quality failed. Despite feedback of depressions on the mattress after just 2 weeks, no replacement was offered because the depressions were less than 1 inch depth. Will proceed to request for refund . . . .

Ordering the mattress went without a problem. The delivery was on time. The quality of the mattress is very good. I had asked for unpacking service, and this didn’t go very smoothly. The delivery man was alone, he didn’t have the right equipment to open the packing of the queen sized mattress. I had also asked for removal of the old mattress, and there again, his equipment was not functional (special rope). So the process took some time. Besides, the box of a new mattress should be in good condition, however, it looked worn out and was taped over at several places…

I hoped was cooling but it's not