Origin Mattress SG

Bought a single hybrid. However, the edges are not hard enough. When I sit at the edge, it sink down almost half the thickness. When I lie near the edges, I can feel a slight slant. Is this normal? Not sure where I can feedback this. I am still within the trial period, so not sure whether to return.

Item is great. Shipping schedule is very bad. Their custom service responds is very slow. Hotline always nobody pick up. Hard to find ways to contact them on online platform. I was blamed for not replying ASAP when they asked me if delivery can be done 5pm to 10pm while the arranged schedule was 2-5pm on the same day.

Very difficult to reach out for a online call verbal communication.

The sides portion get suppressed when we Sleek and sometimes we fall. It's not firm

Quality and craftsmanship of the product is okay only, I was much more impressed by the customer service, packaging and speed of delivery, but unfortunately the actual product (after now three washes) has not met my expectations for the price paid.