Online ordering and delivery
Online ordering was without any problems. 5 stars
The delivery was on time, however, packing up my old mattress was problematic as the delivery man was alone and did not have properly functioning equipment with him to roll it up.
He did not even have a proper device to cut open the new mattress!!
Having to do this all by himself was certainly not helpful.
Btw, I was somewhat taken aback that the box looked a bit tattered, taped together at a few places…. Unfortunately I forgot to take a photo of that.
Delivery: 3 stars