Onyx Outdoor

Too expensive

One of the little yellow disc were broke. The CO2 cartridge was good.

Worked with a sales specialist to purchase two jackets - one for me and one for a larger person. My jacket is fine, the jacket for a person with up to a 65" waist looks like a child's jacket when worn on a larger person

Received the wrong sized life vest. Notified Onyx with pictures and no response.

Onyx m16 fell apart constantly. Front line customer service interaction good. CS manager interaction poor. Individual needs training regarding customer interaction. Left with poor opinion of Onyx after having had previous positive opinion using other onyx products. Product design needs to be reviewed. Discussion with other purchasers confirmed similar experiences by others, even kayak products retailers.