OLD- Nisolo

I'm not quite sure, actually, about Nisolo. My husband and I each have a pair of shoes, he has the Chukka boot and I had the smoking slipper. Each shoe is very beautiful and clearly skillfully made. My husband says his boots are comfortable, but I had my smoking slipper for about a year and tried everything to break it in. I wore them with thick socks to try and soften the leather, used mild heat and massage, I wore them out in town and to work and in the neighborhood, but nothing worked to break them in - they caused me so much pain in the toe box and on the Achilles tendon base at the heel because the leather was so thick and unforgiving. I finally gave up and contacted Nisolo and it was recommended I resell them, which I did. I'm not sure what a perfect response is, but I don't think I would spend the money on another pair of Nisolo's in a different style for fear the same thing would happen. Expensive shoes, even stilettos, should not cause pain on the skin or on the foot from the shoe itself because of the superb craftsmanship and material. I have lots of expensive shoes and they never cause pain like that, but these were awful for so long, so I don't think I would take the risk spending more money at this company. But my husband really likes his and it seems like the company is trying to connect people with great products and craftspeople.

I really liked these shoes when I first purchased them however the 3/4 inch sole that is made out of rubber feels uneven on my feet when I walk. I'm not 100% in love with them for the price. I feel like the design could be better. They are also very hard to clean. They look nice on and the leather is nice material.

The customer service was top notch! I am however not fully satisfied with my shoes. I bought the Serena sandal to replace a worn pair of ankle wrap sandals from Everlane and the fit was too narrow and uncomfortable. Furthermore the quality of the Nisolo shoes is not up to par considering the price we are paying. The fact that I must now go to have my Isla sandals resoled with rubber is time consuming. My Everlane modern slides (in black) were less expensive and appear as though they'll last beyond the one season. If I wanted seasonal cheaply made slides I could have shopped at Payless Shoesource and throw them out once Labor Day arrives. Thank you.

You do not carry the shoes I've purchased anymore...How can I rate you?

I spent over $1000 last year but was a bit annoyed by the timing and inflexibility of the Membership option and was not able to do it. I decided to spend money at another company this year since I missed out. I might be back next year. As far as all the purchases I made last year. I am fairly happy with the shoes although none of them are as comfortable as I'd like and the sizing from shoe to shoe is bizarre. Your bags and wallets are top notch. My mom bought one of your bags this year.