Your customer service is excellent,
Your customer service is excellent, and the quality of materials a 5. However, my large bag bleed dye onto my nice leather computer case, and though you sent me a leather cleaner it still didn't all come off. Also, one of the pairs of shoes I have bought, the flats, the insole lifted out of both shoes within weeks of wearing, so I think there are some details for you to iron out on these.