MX Shopify

It seems like a design flaw. The arms were deliver timely but it seemed like the design of the arms were not made for adjustments like replacing just the top portion with the pad.

As expensive as this chair is, would have hoped that while sitting, I did not feel like I was sliding out of my seat! I have adjusted and adjusted and adjusted. I almost went for 3 stars, as the chair, over all is very comfortable, and well built. The locking mechanism for the wheels has something to be desired. The levers are VERY hard to engage and disengage, to the point that I hurt myself disengaging. Just a little boo-boo but you get the idea. With all that being said, I still would recommend this chair. These items are just little things I have noticed. I assume the wheel locks will loosen up over time with use, etc. . .