Today, I opened the package
Today, I opened the package to assemble the chair and discovered that only four wheels were included instead of the required five. As a result, I am unable to complete the assembly or use the chair I purchased.
This was particularly disappointing because I set aside time today specifically to assemble and use the chair, only to find that a critical component was missing from the box. Given the premium price of the product, I did not expect to encounter a quality control issue that prevents the chair from being assembled at all.
I would appreciate your assistance in resolving this matter as quickly as possible. I can provide any additional information you may need. I look forward to hearing from you