Lifeline.com

I haven’t had to use my service and I’ m not sure if it works. Would helpful if once in while if someone would notice @ check on your end.

We were told we are to receive a new neck pendant as our red light on the base unit is indicating low battery. It’s been over a month and no pendant. I’ve made three calls and nothing. Not very life affirming.

The product didn't work accurately and it recorded a fall when there was nothing wrong. Customer service called even when the alarm was turned off by user. Bothersome situation

Our review is based on several experiences when my dad has fallen and needed help. We were not aware of the fall alert option until recently; however, being told that if motion is detected it will not alert help, does not help us at all. My dad has fallen and been disoriented and not alert to press the button for help. Another issue was when he stayed with my brother in another state. We called to have service transferred but could never get a signal to work. A new unit was going to be shipped to my brother’s house but took over 3 months to arrive! We asked to be credited those 3 months since my dad was without service and never received credit.

I canceled on 8/14 and am still being charged for August. Everything is boxed up ready to return. They said they would send me a return label.