Lifeline.com

I am waiting for the bracelet replacement. I was told it would take a month for a replacement. Would you give me credit for the time it does not work? Maybe an extended credit. David

Your company discontinued Maxines service during the 5g changes but we weren't notified therefore we thought she was protected by your services for months when she wasn't. We also never received new equipment for the up grade. Now we are stuck waiting for new equipment so she will be without your services for who knows how much longer. We wouldn't have your service if it wasn't needed and being without it is a BIG problem and will look into other companies that may be more reliable

Too many false alarms going off. If it touches anything it calls in. I find it easier to remove it while going about my business to avoid sending in an alarm which defeats it’s purpose

Communication is poor. Solving problems nonexistent

Two of my lifelines didn’t work and each time it took 2 weeks for it to arrive. I called often and told them to send overnight and after one week the person offered to help me and came back and said it was still in the warehouse.Another time when I was charging the light wouldn’t stop green that I had to put it under a pillow( not good if I needed it). Another time after charging I tried to do a check and no one answered for 40 minutes when they did answer she said we are having problems and the were trying to catch up.I could go on but I am not happy and am looking for another company.