Lifeline.com

Sent the pieces of crap. I cannot recommend you at all.

It took more than a month to set up the equipment because they sent us a broken cord. We got conflicting instructions on setting up with Xfinity. When we decided it wasn’t meeting our needs, it took at least 4 calls to get the mailing label to send it back. Not good.

It took me a number of phones calls and over two months just to acquire the equipment for my mom - who needed it ASAP. Once she had it, the bracelet never fit as she has an extremely tiny wrist and she refused to wear the necklace. You offered no other options. Your response time to inquiries, orders, returns, is very lacking. While you might be good at emergency response (my mom never had to use the service) you are poor in most other categories. Now we're waiting for the return label to return the equipment. We'll see how long that takes; it has been 10 days as if today (12/16/23)

Did not ever contact family member who is in town. Called sons that live three hours away after got to the hospital. Did not tell the EMS where the key was.

Customer service employees need to be retrained. Rude, condescending,