John Henric CA NEW

i was charged over half the price of the cardigan in duties. i considered returning the cardigan because of how high the fee was. i suggest a more clear “duties and import fees not included” sign or bump up the shipping fees to account for it. i wouldn’t have ordered it had i known how high the total cost would be

Received the wrong colour and the exchange process is a huge hassle. The material of the linen is also a lot thinner than I expected

It was too expensive

Reasonable quality, but not fantastic. Bought a nicer pair locally for my wedding. They were more, but of much better quality. The ones from Henric will be fine for non-formal events I guess.

The issues with UPS was that shipping was delayed exceeding the expected delivery time for what was relatively high S&H. Your platform would greatly benefit from pricing inclusive of duties should you engage a duties broker on your behalf. I think a lot of N American customers are discouraged by the high import fees which, for me, were an additional $30.