ae52f0-3.myshopify.com

The shipping was not performed as advertised. It stated that shipping would be done in 3-4 days but it took 10 days to receive the shipping details and the package isn’t due to arrive four days later

A few days after my order, I had no shipping confirmation so I reached out. They then told me it was going to ship the next day. A week later I still had nothing so called in again and they put me on hold and then said they just got a notification saying it would ship that day. Seemed dishonest and that what really happened was probably they hadn’t shipped it and they asked for it now to ship. Either way, even after that week and a half delay I would’ve hopped for expedited shipping but still ground and still haven’t received it after 2 weeks with a broken furnace.

Horrible company. If your in a bind and order something ext day air early a. m and 4 days later it hasn’t even shipped……

I ordered a part that was supposed to ship in 3-4 business days. It's been over two weeks, and I've been trying to track down answers. Only to find out that the product I am supposed to be receiving, they don't have. I have customers waiting for these parts so we can help them get their machines up and running. Not only does this make your company look bad, but ours as well!

Lied about ship date and stock status