iltutto-uk.myshopify.com

Delivery time too long

Shipping is not good, I mean why place the box on such a huge wooden pallet that I now have to get rid of

Excellent product. Slightly frustrating customer service team. Had to phone the courier company for an ETA as your customer service team advised ‘they could not obtain this information’,. Also was advised we would be contacted 48 hours after purchase to book delivery but this did not happen, had to contact myself to ask for delivery date on day 5

A recliner chair that works. Slightly overpriced, as expected, as it's targeted at new parents. -1 for it being shipped (to the UK) with an Australian power plug -1 for the support asking me to send "a few videos of the problem" (buying an adapter was less hassle than following up, do I don't how they are later on)

Shipping service appalling. How can you only offer a kerbside delivery for such large items such as nursing chairs. I am A designer and do not expect my clients to have to move such large items and hope they won’t get damaged in the process. The chair was happily lovely