As many have written, this
As many have written, this is a superbly comfortable backpack. I overpacked a bit for 8 days in London but everything fit, and by adjusting the straps, I could put the weight on my hips rather than shoulders. This was very helpful coming back and clearing customs in Miami, a show and arduous process that I don't recommend if you have another city option. The pack worked as designed with everything reachable and comfortably fitting into the overhead locker on the plane. I'm very sorry this gear was not accessible when I was younger, traveling through Europe by train on my weekends off.