Forever & Always Shoes

See above

Way too big! I am a true 7. 5 which is what I ordered. The shoes are huge! My friend who is a size 9 was able to fit them on her feet. I was unable to wear them on my wedding day and had to wear my backup shoes instead. After returning from my honeymoon, I went to request a return and the return policy is only 14 days?! I was on my honeymoon for 2 weeks, so now I cannot even return the shoes! Terrible policies. Would not recommend ordering from this company to anyone.

Three weeks past the delivery date, and I still have not received the shoes nor have I received help in acquired a refund. I have reached out to customer service multiple times with limited reponse. I would be wary of ordering from Forever & Always.

I ordered wedding shoes over a month ago. They sent the wrong size, promised a replacement, and then completely stopped communicating. No tracking number, no working phone line, and weeks of emails with no resolution. Extremely disappointed and would not recommend based on this experience.

The shoe itself is beautiful but not so comfortable. Unfortunately the pair I received was damaged and had evidence of being used. The seller refuses to take accountability for sending a used, damaged product. All options I got for “handling the issue” would cost me money: accepting a 50% refund and keep shoes, pay $35 for them to ship another pair, ship to Turkey (shoes shipped from Florida!!!!) on my own dime and accept losing 5% restock fee. Beware of the lack of professionalism. The return policy restrictions should not apply if they are incapable of delivering a new shoe that’s not damaged. Consider the risk of the low quality shoes breaking on your wedding day. Personally, I will never purchase from this company again.