ergobaby.eu (new)

Merci pour votre réponse rapide. Cependant, je note qu'aucune solution concrète n'a été proposée à mon problème de protection solaire pour la tête de mon enfant. Je comprends l'explication sur l'aération, mais ma priorité reste de trouver une solution pour le soleil, car la poussette actuelle ne suffit pas

The delivery is not as promised on the original order email, or the email received by an Ergobaby rep who replied to my initial email for more info on the delivery. Additionally, a lack of info from Ergobaby since the order. I have had to contact Ergobaby for info.

Habe die Ware bis jetzt nich bekommen. Schade. Wurde nicht benachrichtigt, dass es unterwegs ist, musste es nachfragen. Aber wie gesagt, laut Kundenservice sei die Ware am 10. 3. 25 losgeschickt worden. Wir haben schon 2 Tragebabys mit Ergobaby grossgezogen, oder sind noch dran und wir wie auch die Grosseltern und die Betreuungspersonen der Kita sind sehr zufrieden mit der Trage. Aber das Ersatzteile bestellen sollte wirklich schneller gehen.

Not a great experience. Love the products they are excellent quality. I was so excited to hear I won a competition in November 24. Part of the prize was delivered in January 25 after much chasing and no communication. Second part of the prize was fulfilled in March 25 after an embarrassing amount of emails chasing. I don't believe i would have received either prize without consistent badgering. It was an awful experience after initially being so delighted to have won. I had my baby in this time, definitely didn't need this whilst having a newborn. Unfortunately, I won't be recommending Ergobaby or purchasing in future.

It didn't fit well the chair, snaps keep opening and I just removed it. Unfortunately I couldn't use it at all.