ergobaby.com (new)

Never got my package.

not delivered

The stroller is very difficult to unfold. I took a video of how difficult it has been to open and sent it to customer service and they indicated that it did not look damaged and instead indicated that it requires "practice. " This is a stroller, not rocket science. I have since returned the stroller. I DO NOT recommend this stroller AT ALL and customer service was incredibly unhelpful to the point of gaslighting me and my inability to open the stroller as smoothly as has been shown in their marketing videos.

I bought this as an option to have a smaller stroller for travel than the one I had l. After using it for awhile I wish I would have looked elsewhere. Its stability was questionable even with minimal extra weight added. It is impossible to open with one hand and very difficult to close with one hand, which were features I looked forward to. The cup holder is useless, doesn’t stay put even with nothing added. I also bought the optional snack tray and while I like the swing open option, I dislike that I have to take it off when closing the stroller every time. Wanted this to be great. Definitely falls short and wouldn’t recommend.

Terribly disappointed