eprintfast

I ordered labels black type on white. I got black type on green instead of white. Please let us know the rectification. Philip

The graphic is not centered and quite obvious. Kinda ruins it

There are two major hurdles: 1. One hour for approval before automatic approval is INSUFFICIENT. No one monitor the email inbox and wait for the notification from you and respond in an hour. 2. I tried desperately through the help line and emails to put on hold jobs that had gone on automatic production. There was zero response. This is TERRIBLE support. In the last round, I managed to put the jobs on hold and managed to get a few orders done properly. Unless there are changes to improve the above two issues. I will not use eprintfast again.

I ordered flyers based on the projected 2 - 4 day turnaround. They were shipped 7 business days later. What happened to the "fast" in eprintfast? In this particular instance, the delay was very inconvenient and costly.

Alignment was off with my business card. Craft paper looks/feels cheap.