Edloe Finch

poor service, missing product

The mattress took three months to ship (not disclosed on their website how long it would take), and customer service simply stopped responding to my inquiries. I ordered the mattress in December, for visitors coming in February. I ultimately had to buy a different mattress because it was not going to arrive in time for my visitors. I was given a partial refund -- essentially just making a donation to this unscrupulous company. I will NEVER order from an unknown online brand like this again.

I'll never be able to say anything positive about your company. So sad I spent more than one paycheck on this set and recieved something completely different than what was pictured. It also still smells like chemicals and I've had it for months.

Return shipping is outrageous

Company is horrible and the quality is even worse !