Edloe Finch

Great communication throughout the delivery process. Only downside: a scorpion was inside my box…

Ship times were inaccurate and i never received a confirmation email when my sofa shipped until a shady third party company called me trying to schedule delivery. The shipping company was rude and delivered the wrong item despite my husband telling them multiple times. Overall- we love the couch, pattern, ease of folding down futon and the price was great. Would recommend a new shipping/delivery company.

Updates on the delayed shipping fell off towards the end but for the most part great customer service.

Edloe Finch has great customer service. They are responsive and courteous, which is a plus. My zipper broke on one of the sofa cushions and they replaced it under warranty with no hassle. My shipping took a little longer than expected, but other than that, I find their customer service to be commendable.

Nice product, delivery was later than originally communicated.