dowcopowersports.com/

Sizing charts are not accurate. Ordered a large for Multistrada and then XL. Both are not big enough with topcase.

Shouldn't charge return shipping to send you back a poor product

1) Bag needs to be stiffer (real leather would help) so closing snaps is not difficult. 2) At over $100 it should normally be the stiffer real leather at this price point. 3) Star drives instead of Allen heads would make installation much easier.

told them what bike i had , they told me which cover to buy, doesnt fit very well...

I'm not sure if I'm reviewing the ease of navigating the website, or of the process of getting a warranty replacement of my bike cover I bought 3 years ago... So I'll just review my opinion of the process. My cover began to crack and split, so I took it back to the retail dealer to ask about replacement. They printed me a copy of my receipt from 3 years ago and gave me the website URL to ask for a warranty replacement directly through Dowco. I was amazed at the hoops I was asked to jump through to get this accomplished! Cut a hole in my existing cover, use duct tape to cover the hole, and send back the damaged part?? Really?? What if you determined it wasn't under warranty? Now I have a cover with a big taped-over hole in the top of it! In today's world of smartphones, I think clear photos should do the trick. Provide a place on the website to upload photos of the damaged area(s), the sewn-in tag with the serial number, and the purchase receipt. Sending in all of that junk through the mail should be the option for people without a phone that takes pictures! Also, I was NOT happy about having to pay $10 for shipping BEFORE I knew if my cover was under warranty or not! There should be a s