www.capsuledepot.com

This is ridiculous. I placed this order on 4/29/17 and have yet to receive it. I just sent an email to cancel the order and send me a refund.

I have not recieved my order.

I have always had a good experience with capsule depot in the past. I ordered chicken flavored capsules number three for my cat. Two weeks after I placed my order, they informed me that my order status had changed to refunded via email. This was after I talked to customer service on the phone and they told me my order would be shipped the same day. I couldn't call until the next week, in essence 2 to 3 weeks had passed and I didn't get my capsules. I called customer service again to find out what was going on with my order. The gentleman told me that the capsules were on backorder and that I could try to reorder in 5 to 7 days. I expressed to him how unhappy I was that no one informed me the capsules were on backorder, I would have ordered the plain clear capsules if I had known that. So it has been 3 to 4 weeks now, and I still don't have my capsules. I'm just unhappy with how my order was handled. I am very unhappy with customer service as they were not able to re-order by phone the clear capsules for me I had to go back online and re-order everything. I am trusting that this was a once only situation. I am still trying to use this company because in the past it has been a good experience.

I put in an order 2 weeks ago and the 'order status' still says 'Awaiting Fulfillment'.

Still have not received order.