verbca.myshopify.com

The hydrate mask was my absolute favourite for so long… the scent was light and heavenly and nothing moisturized my 3B/C curls like it. . BUT sadly this is no longer the case. The formula has been changed it doesn’t make my curls soft and hydrated and the new scent is horrible in my opinion… I’m really sad that this product will not be in my hair care line up anymore. Will no longer be purchasing this mask.

I was really hoping to have her a response by now, but it’s been more than 48 hours and I’ve only received a generic email response. As of yet I have yet to have my concerns managed or dealt with.

All the products in my package are leaking, even the box is wet. l tried to contact you guys, but l NEVER get a reply. You don't have a number on your website as well.😒 NO Customer service at all.

All thr items came destroyed and spilled over, have written to the verb team but no response yet. Still waiting on to hear from them.

The products are not working for me. Tried to contact customer service for advice/ return, but there is no response and I am running out of time to return the products that are of no use to me.