verbca.myshopify.com

Products good, packaging for protection I'd give 0 stars. They had NOTHING in the box and a couple products leaked because of lack of care. I emailed the day my package arrived and a few weeks later no reply except to ask me to leave a review which I am now. For the money, they, as a company need to do better.

Had an issue with my product leaking during the delivery. Conditioner’s bottle was about 20% empty. Submitted a request online for someone to get it touch regarding this but no one has..

The hydrate mask was my absolute favourite for so long… the scent was light and heavenly and nothing moisturized my 3B/C curls like it. . BUT sadly this is no longer the case. The formula has been changed it doesn’t make my curls soft and hydrated and the new scent is horrible in my opinion… I’m really sad that this product will not be in my hair care line up anymore. Will no longer be purchasing this mask.

I was really hoping to have her a response by now, but it’s been more than 48 hours and I’ve only received a generic email response. As of yet I have yet to have my concerns managed or dealt with.

All the products in my package are leaking, even the box is wet. l tried to contact you guys, but l NEVER get a reply. You don't have a number on your website as well.😒 NO Customer service at all.