Buyzip

Buyzip

2.5
Based on 1203 reviews
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the product is fine when received but the customer service is horrible unresponsive

I had put in a few requests on where about of the products i ordered but never received any response. luckily 2 months after the order, 4 out of 5 products were received. 1 product White Tiger painting was never received . also there was 6th product that was cancelled by them due to lack of inventory , they did return the money on that cancelled product.
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Judy Jessee

Useful but fragile

This is a very useful little portable desk with a lot of options for height and angle. I have already used it and will continue to do so, but it I see that I have to be pretty careful with it since the plastic is rather low quality and brittle and it could easily break if dropped and there would be little to do to fix it short of duct tape. I still like it though and there is a lot of thought gone into the angling system.
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Cam C.

Cozy desk: Great! Customer Service: Not so much

Hi BuyZip, I purchased the Cozy Desk at the end of August, and have enjoyed using it, for the most part. But one of the plastic clips that holds my laptop computer on the desk tray broke the FIRST time I put it on the tray (before the first time I placed the computer on). It was obviously defective. Knowing that the clips are a pretty essential part of the desk design to hold computers in place, I immediately send an email requesting a new one - or better yet, several new ones (plastic clips). Not only did I never hear back by email (even after emailing a 2nd time!). When I tried calling, I got hung up on several times, even though the recording told me what the business hours were! I still like the desk, and I still need more of the plastic clips But I don't feel like a very valued customer with the negligence with which I've been treated. Thanks for hearing me out. Cam Caughlan
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Jason S.

The Modern Bag is modern, but not terribly impressive or well-made

Yes, the Modern Bag includes a USB port for charging devices (though you must provide the portable charger yourself) and a handy combo pocket for a tablet and/or laptop, but overall the fabrics used to construct the bag are cheap and don't provide much padding and the zippers aren't very sturdy and move far too easily. The size, given that this product comes straight from overseas, isn't terribly surprising but it's also a bit too small for my heavier needs. Overall, it's a worthwhile bag, but nothing in particular puts it above or beyond anything else out there.
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Nicole O.

Zipper was defective, but refund given

Product was defective, one zipper didn’t work. But customer service refunded me fully which was great.
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