Business Telecom

HAVE LOST TELEPHONE AND INTERNET ANUMBER OF TIME SINCE IT WAS INSTALLED TAKES A LONG TIME TO COME BACK ALSO THE INTERNET IS SO SLOW I GET VERY FRUSTRATED WITH THE WHOLE SETUP AND AM WONDERING IF I HAVE DONE THE RIGHT THING BY CHANGING MY SYSTEM ALSO NOW THAT I UBDERSTAND THE COST OF THE LEASEING OF THE EQUIPMENT AND LEASING OF THE PROGRAMS I WOULD NOT OF EVEN THOUGHT ABOUT CHANGING OVER THE NEXT 5 YEARS THIS SYSTEM WILL COST ME $32,000 PLUS MY TELEPHONE BILLS THE WOMAN WHO GOT ME IN IS VERY SMOOTH SO IM A LITTLE UPSET OVER THE WHOLE ARRANGEMENT

The quality of phone calls is poor. I assume this is due to calls being routed through VOIP.

too slow pathetic really' alot of calls on hold, unreliable, stressfull.

Was informed that you would handle dealings with Telstra. Haven't received any assistance regarding cancelling Telstra services and what services/ numbers should be cancelled. Many phone calls garbled. Programmer tried to con extra money from us on programming system for all the 'extra work'.

Customer service terrible