bolfoods.com

Only half of my purchase arrived snd have not received a reply regarding missing 12 bottles of vanilla flav.

Your new packaging of the pea snd spinach and tomato snd red pepper makes it dangerous for me to open as I need a knife. My 86 year old mother now cannot purchase your products due to same issue. Even the Carers where I live find it hard. I would have scored 5 stars as I love the products but I’ve put 1 for package as I can no longer get to it. Please 🙏go back to the screw on containers. Easy to open and environmentally friendly as I use the empties for seeds and pulses. I passed on empty extras I didn’t need to all my friends and family too. So, not waste. So, please bring back easy open older container. Sam

Customer service refused to answer my questions as to where your soya protein is grown and therefore I can only assume it’s from China which has a terrible record of soil pollution and therefore produce an unhealthy product or from deforested areas of the Amazon. These two are where the majority of soya protein powder is sourced from and it’s unfortunate that I have to fall back on this assumption rather than get the facts. I unfortunately therefore can no longer purchase your product.

We purchased two hazelnut drinks for our sports mad daughters as a treat. £3.50 each. We looked at the website and were impressed with the health credentials and ethos of the company. The drinks were purchased from our local Tesco's and were in the refrigerator section. The next day they went to drink the drinks and, on opening, the lid popped of. They tried the drink and said it was vinegary in taste. We then looked at the item ourselves and it was congealed in the bottle and kept oozing out of the top and smelt foul. I emailed your info @ Bol email address and received a reply from Jamie Blake. Essentially, sorry for the issues and have referred to our technical team and asked for photos. I sent these and then a further reply from Jamie Blake advising that contact would be made with the store about correct storage. Absolutely no welfare concern for our daughters who ingested this, no safety advice and no other assistance with regard to the matter. I think, for a company that professes to be so kind, caring and healthy you maybe need to pay some further attention to your customer care. Even minimal interest would be nice.

After buying a faulty one pot meal which was inedible I am now waiting weeks for a refund on a pot I had to re buy myself.