Pot Luck!
Bol can make very good soup. But they can also make very poor soup. Their recipes are inconsistent. For example, the Pea & Spinach soup might be nice. It might have a very good consistency, with some beans to add substance. On the other hand, you might get a green watery tasteless soup without any beans. Recently, I had the pleasure of nothing but beans & hardly any soup whatsoever.
Then there's the Butternut Squash soup. It might be watery & bland. It might have a good consistency with "bits" & a mild spicy kick. Or, it might taste of lime & be nothing like Butternut Squash.
Bol soup have serious problems. They cannot consistently make a good soup. It really is pot luck when you buy their soup. I reckon that either they have "cooks" that are drunk half of the time, or they have substandard equipment. Alternatively, they might all just be useless.