Blue Bottle US PROD

I love to order from Blue bottle. They have my 2 most favorite coffees. It is great to have the beans shipped freshly roasted directly to me. Their website is simple and straightforward and the turnaround time is fast. Customer service is awesome if you ever need it. I love the NOLA but often I order the decaf version of NOLA which unfortunately they do not offer as a subscription option. If that ever changes then I will be a subscriber for sure!!

The app doesnt work sometimes and says that they are out of matcha. But whenever the app is working everything else is great! Good customer service

I don't like having to check my email each time I'd like to log in to purchase.

I like the taste

For this order, I have to follow up from customer service when my items are going to ship. Which is probably the 3rd time this happened with my orders. . It is frustrating .