babytula.com.au/

Not bad but could b better

Another company that makes it look like it's in one particular country but ships from another. Also asked for a tiny accomodation - one that would have been quicker to fulfill than answer my email yet it couldn't be done. Customer service - meh, product - ok. Wouldn't purchase again.

I found it difficult to put on by myself which was really frustrating as I spend 9-3pm just with my babe. I struggled to tighten the hip strap as I’m right handed and it tightens on the left side towards the left. I struggled to close the upper back clip because my arms just don’t naturally reach around. I’d try and leave it closed to put on but I couldn’t fit it over both mine and my baby’s head without it being super awkward. Tightening the shoulder straps once on was super awkward too - it pulled an unnatural way. Look, colour and feel were great, hence the 2 stars. Overall it was just not practical to do by yourself. Which isn’t an issue if there’s always someone around to help, but unfortunately not my situation.

Disappointed with the shipping - it doesn’t state that all carriers are shipped from the USA, even if bought from the Australian site. When my carrier left USA I had absolutely no way of knowing where it was or when it might be delivered. I really feel like this could be improved.

As soon as I received my order confirmation, a meer minutes after purchasing I tried to cancel this order as I was informed shipping time was 10-30 days and I needed it delivered within 7 days to receive in time for our trip OS. Apparently this was impossible. So to receive this in another country I had to have it shipped to another state and then brought over by a friend. Massively inconvenient. The product is okay, but not worth the hassle it caused me and everyone who helped me receive it.