arcticspasutah.com

arcticspasutah.com

4.5
Based on 136 reviews
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Shirin S.

Not great

I called 3 times, emailed and then called back again. I will say that it got cold so they were overwhelmed with phone calls. Then two guys come and they were crass and a bit rude. There was no problem with the tub and I got a bill for $125 for literally nothing. It's a bummer because the tub I bought from them can only be serviced by them. Years of frustration.
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Karl

Speaker problems

We bought our coyote spa from arctic spas about 9 months ago. Ever since then we have had to replace 6 speakers. They warranty them but takes about a month to get them in and replace them. They are not getting to the root of the problem. And now they are telling us to just get outside speakers. Why did we pay extra for speakers when they tell us to just have portable speakers? This is terrible service and product.
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Waynerbirkett

I was told I was

I was told I was Canadian and to get someone here in Canada.thanks not much help. Why do u keep asking about your service. Sucks
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Busymom326

I have called multiple times

I have called multiple times and even left messages and still no one has contacted me, or resolved this issue. No one ever answers and I have to call and call and call. I'm still trying to get some help.
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Jan b.

Youkon Spa

The lights in the spa Youkon from 2009 are not working. You have not come any conclusion.
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